You Get What You Pay For!
This statement is such a cliché – but it is usually true…
– – –
If you want something done quickly, it could compromise on the quality that you receive.
If you expect quality, it may mean waiting a while to receive the product or goods requested.
If you desire a ‘quick turnaround time’ AND the ‘highest possible quality’ combined; it is likely to COST you more money.
This is not ‘Socrates Philosophy’ – it just seems logical to us. However for some reason – there are moments when we all think that there’s a fantastically cheap & speedy option which will satisfy all of our wants, needs, issues and/or concerns at a ‘bargain basement’ price..
Yes, sometimes we get ‘lucky’ – but is anything sustainable built on luck?
Luck is winning a big accumulator sports bet.
Luck is buying the last apple pie at McDonalds drive thru when you are ‘hangry’.
Luck is perhaps finding a crisp £20 note sticking out of the snow on a winters’ day walk…
However, receiving a service or product that genuinely meets the needs of the intended recipient, and is able to meet those needs on multiple, consecutive occasions is a slightly different proposition.
A ‘real’ recruitment solution is something that shouldn’t be left to luck.
One of the most valuable assets inside any company or organisation is it’s people. The process of hiring the ‘right’ people typically involves assessing individuals from a technical and cultural perspective, which can be a long and challenging endeavour. When a new employee leaves a company prematurely, it really does hurt the morale, the atmosphere and the profitability of the business – big or small – so it is important to try and get it right.
THINK ABOUT THIS FOR A SECOND:
‘Mickey Mouse’ is inanimate – but yet Disney spend copious amounts of money on the Sales, Marketing, Advertising, Animated Stories, Theme Parks & Customer Experience surrounding the Mickey ‘brand’.
Well, as consumers we spend billions annually on Mickey Mouse & Disney based products and services.
NB. Mickey Mouse is a fictitious character, created purely for our entertainment…
The image above; of the inbox message that supports this post is interesting.
For £399 I’d like to know if the full recruitment solution in which market knowledge built up over many years is at work, the cost of advertising has been taken into account and deployed, the research is on-going and the process management involved with selecting a strong shortlist built on multiple conversations, meetings, character references and all other associated tasks required, has been executed perfectly…
3 words: Simply. Not. Happening.
– – –
In order for recruitment to be done properly, a real investment has to be made.
Firstly an investment by the recruiter (to deliver on all the things mentioned above)
Secondly by the employer (to take time to identify a recruitment firm with substance)
Thirdly by the potential employee
In my humble opinion, £399 is not the going rate for a substantial, ethical, compliant and effective recruitment solution – but, if you are a hiring manager and you have found this ‘quality-speed-cost ratio’ and it’s working for you – hang on to it and never let it go!! 🙂
If you are a client in search of a new recruitment partner, or a candidate looking for your next challenge, please call Jonothan Bosworth to find out exactly how we can add value.
Written by: Shimron Equiano
Since the 19th Century, the advancements in Technology have changed the world beyond all recognition – especially in the last 10 to 20 years.
First, the automobile, then the aeroplane, then the personal computer, the smartphone, the electric / self-driving car; and now artificial intelligence (AI) and machine learning (ML) are taking the ‘robotics’ element of Technology to the next level.
I work in recruitment, so I’m going to discuss these advancements in relation to their effect on this industry.
THE END IS NIGH
Some commentators say that the role of recruiters will become redundant, just as soon as some ‘whizz bang geek visionary’ in Silicon Valley figures out a way to permanently eradicate them.
I must disagree.
Whilst automation is already getting rid of some of the ‘thankless tasks’ that all recruiters [have to] do, and whilst artificial intelligence is also helping to eradicate some the ‘mistakes’ that are still being made by the recruiter, there’s nothing’ that will remove the ‘human element’ of recruitment.
THE HUMAN ELEMENT
How could a ‘bot’ know:
-the hidden motivation behind a candidates’ reason for leaving a role having just received a promotion?
-how to question an employers’ reason for not wanting to employ a person of a certain sex, race or age?
-that what the CV says is merely the ‘top layer’ and until detailed conversations take place, the ‘real value’ of a candidate is unlikely to be unearthed?
-whether a 4-month old un-filled vacancy, needs the employer to have the job description re-evaluated?
Whichever way we dress it up – ‘machine learning’ has and is likely to continue to have limitations in the recruitment sector, because ultimately, recruitment is a ‘people business’ not an ‘algorithm business’
CRUNCHING THE NUMBERS
Can the current (and future) Technology advancements in the recruitment sector help recruiters to be more ‘efficient’?
Can it also help to remove some of the ‘guess’ work?
Yes, it can.
Would I agree that ‘some’ recruiters will fall by the wayside?
SO WHAT NEXT?
AI & ML is going to continue to have a greater impact and it is up to the custodians of the recruitment industry to embrace it, utilise it and manage it appropriately to improve the ‘process’ and the ‘experience’ for all parties involved.
Aside from having children, or getting married, or buying a new home or a car …starting/changing jobs can be one of the biggest decisions taken by an individual and this can be the cause of lots of different emotions like stress, excitement, uncertainty and everything in between!
The ‘best’ recruiters who dedicate themselves to the craft will have the ability to process & manage the ‘emotional’ aspect of recruitment better than any piece of technology, past present or future.
I’d be happy for someone to pull this blog from the ‘cyber-vault’ in 2038 and prove me wrong – but I do think that a recruiter who has dedicated time & energy to understanding the culture, ambition and history of the employer and then carefully matching this to the wants, needs and idiosyncrasies of a potential employee will continue to ‘win’.
If you are a client in search of a new recruitment partner, or a candidate looking for your next challenge, please email us on; Hello@JonothanBosworth.co.uk or call us on; 0845 299 6369 to see how we can positively assist you.
We have a number of open vacancies dotted across the UK at the moment and it’s an exciting time to be alive at Jonothan Bosworth…
Our clients are all reputable, dynamic businesses, looking to bring fresh talent to their ranks, and we are hoping that it could be you!
Are you a Business Development Executive based in Shropshire? How about a SQL Infrastructure Specialist in Greater London?… Maybe you know a strong Service Delivery Manager based in West London? We are also looking for Java Developers in Yorkshire, and UK wide. If you love the sea side, we have a 2nd Line Engineer vacancy based on the South Coast, and we have a requirement for a highly talented MVC Full Stack Developer is Buckinghamshire…
With plenty more happening behind the scenes and more roles expected to be rolled out over the next 4 weeks; now is a good time to be contacting the Jonothan Bosworth team.
The sun is out, the summer is almost upon us… Maybe it’s time for a change?
Contact us on +44(0)845 299 6369 or send your resume here: https://jonothanbosworth.co.uk/pledge/
This is an interesting topic…
Work; ‘activity involving mental or physical effort done in order to achieve a result’
Ethic; ‘a set of moral principles, especially ones relating to or affirming a specified group, field, or form of conduct’
…Does the lady who collects hundreds of plastic bottles off the street, and then weighs them in for a few bucks work hard? Yes…
Does the guy that runs a convenience store, working 16 hour days, every day, work hard? Absolutely…
Does the kid in [place the name of a developing country here] who walks 15 miles each way to school, and then goes to night classes to learn 2 extra languages, work hard? 100%…
The people above, all work hard, some make more money than the others, and at least one of the people we’ve described, doesn’t even make money (yet)… So what is work ethic, and why bother?
It really depends on what you want out of life in the short, medium and long term. It depends on how much physical and mental work you are prepared to do. It depends on the kind of moral principles you have…
Have you wondered why the elite music stars are able to go on stage and deliver an almost pitch perfect performance, with great choreography night after night? This is not a mistake; this is not ‘luck’. The 2-hour stage show that you witness, has been meticulously planned and rehearsed, sometimes to ‘breaking point’
This is what ‘high achievers’ and ‘top performers’ do; they leave very, very little to chance.
How much time are you putting into your craft? We don’t know the exact wording – but the martial artist Bruce Lee once said he was not concerned with ‘the guy who had 100 different kicks’ but he was more concerned with ‘the guy who practised ‘1’ kick, over and over again’. There is a direct correlation with the amount of time you put into your craft, your task, your skill set and your results.
The more you put in, the more you will get out. This is simple maths.
In business (or recruitment, to be more specific) – we truly believe that the ‘process’ can be taught and learned. If you want to be an NBA all-star basketball player, but you are only 4 feet tall, this could prove to be extremely difficult. Jumping 6 feet into the air; is deemed in some quarters to be a God given talent…
…but if you harness your energy and focus hard enough, you can ‘develop’ ANY set of skills in order to become successful… Ironically, with success – you will be dubbed the ‘talented one’ – but in our opinion, great results are not bestowed upon the talented, but those that maximise efforts to ‘improve’ their skill set.
This sort of speaks for itself. The more you are willing to sacrifice, the more chance you give yourself for success. It is usually a ‘defeatist’ attitude that kills positive results. However, there must be a ‘realism’ with your efforts, and failures (i.e. not attaining the desired results) should be re-branded as ‘experiences’. If you learn from your experiences, there will always be another opportunity to ‘win’.
Successful people ‘train their brain’ to repeat the same task 100 times (with minor tweaks), because they know that the desired result is inevitable, provided that they keep going…
This is the KEY.
If an action is yielding absolutely ‘no traction’, why continue? If you know that ‘acting fast’ is likely to give you a head start over your competitors, why wait? If you are NEVER operating outside of your ‘comfort zone’, this means you are not growing, so why would you choose to shrink? If your colleague is getting the same results in X hours as you are in Y hours, why not ‘study’ their behaviour?
A lot of people ‘work hard’ – but they’re working themselves to the bone on activities that simply do not generate the ‘compound interest’ needed to make a significant ‘return on investment’.
At Jonothan Bosworth Recruitment Specialists we don’t simply work for money. That would be a quick way to ‘come a cropper’. What we do is work hard at improving processes around ‘connecting’ the right candidate with the right employer with the least amount of distraction or discomfort for either party.
It is as simple as that.
Remove the ‘complication’ and get rid of the ‘noise’. Just be clear about your purpose, your goal, your reason and your motivation – and your work ethic will have the best chance of maturing into a ‘repetitive will to win’.
T: 0845 299 6369
End Of Year Blog. Part I
Let us ask you a question…
‘How Intelligent Do You Think You Are?
Every recruiter at Jonothan Bosworth will now tell themselves that they ‘can’ and they ‘will’ every single day.
‘Recruitment’ is a multi-billion-pound industry – but the perceived ‘value’ placed upon it, has been questioned time and time again, by clients and candidates who have maybe received a shoddy experience.
As one of the many ‘advocates’ and ‘protectors’ of the ‘art of recruitment’ Jonothan Bosworth wants to share thoughts on the 4 key areas of ‘intelligence’ needed in order to succeed.
In order of importance:
We’re not talking about ‘going to church everyday’ – we’re talking about an inner believe – a passionate connection with the world in which you exist; a heavy reliance on the power of your soul. Believing that you are great.
It’s a cliché, but for every ‘no’ that you receive from prospective clients [and candidates], there is a ‘yes’ waiting for you, just around the corner…provided that you keep going.
Do you ‘respond’ with a plan to find a solution, or do you simply ‘react’ to a problem and dwell on it? The greatest war generals, sportspeople and inventors have always managed to ‘stay calm’ in the middle of a ‘sh*t storm’.
So must you. There is no time to cry over spilt milk…
There will be times that you sweat blood & tears, and still, come nowhere near close to your goal, but this is the best time to ‘soldier on’
This is the moment that you truly find out what you’re made of.
Do you wilt under pressure, or do you suck in some O2 and ‘go hard’. Cristiano Ronaldo is a prime example – a skinny kid from a poor village in Portugal, who constantly got kicked off the ball… He trained harder, longer and faster than any other footballer. Now he is a physical specimen & one of the greatest to ever play.
Break things down into ‘bite size’ chunks and ‘eat the elephant’, 1 spoonful at a time…
Whilst we’re big advocates of learning the basics of Maths, English & Science we’re also aware that some of the worlds’ greatest minds died penniless.
Being ‘academically smart’ is all good and well, but you must, must, must have ‘vision’.
See yourself at the top of the mountain.
See yourself as the leader of the pack.
See yourself as the winner in any contest.
With focus – anything is possible…
…If you fall short; maybe you won’t land on the moon, but you would’ve kissed a few stars – setting you up nicely to tackle the next challenge with confidence and conviction.
If you have been a recruiter for longer than 12 months, the chances are you have had a candidate ‘accept an offer’, and then ‘fail to start’ a new contract of employment.
“Is there anything that you can do to stop this from happening?”
The short answer is: ‘no’…
…If someone has made up their mind, it is usually impossible to turn the tide, with any confidence.
Let us look at the question again and ‘redraft’ it… “Should we be trying to ‘stop’ this from happening, or should we be looking for the ‘tell-tale’ signs earlier in the process?”
…We think the latter.
We should all be ‘measuring’ the amount of ‘prep work’ that we are putting into a piece of recruitment – long before an offer is even on the table.
When we speak to candidates at Jonothan Bosworth, we are constantly trying to ‘understand’ the motivation behind seeking a new challenge…
What are the reasons for wanting to leave an employer after 6 months? What about a candidate that has been with an employer for 16 years? Which one is more likely to see the move through?
It is important to get ‘under the skin’ of an individual, and pinpoint exactly what the driving forces are. Granted, you are not always going to get the truth – but showing ‘genuine interest’ in the personal well-being of your candidate can enable you to get more information than you otherwise would.
If the reason for leaving is purely about ‘1 thing’ – like money; then beware of the ‘counter offer’ (or the leveraging for one).
If there are ‘multiple’ reasons, such as money, commute, change of line manager, potential redundancy – then you can have more faith in an offer being accepted and honoured.
If you have contacted someone who was not ‘actively looking’ it is even more important to ‘take your time’ and remind yourself that the first call was made by you, and a lot of work lies ahead.
How much information are you sharing/presenting your candidate with, before the interview, after the interview and the lead time up to a ‘decision’ from the employer?
The amount of times that you ‘touch’ your candidate during these important stages of the process will do 1 of 2 things… It’ll either develop a ‘bond’; a level of trust & respect between you and the candidate – or it’ll quickly allow you to notice the ‘cracks’ – and give you a bit of time to potentially go back to the market, in search of a ‘back up plan’.
We have witnessed many recruiters freeze with fear when the time comes to ‘pop the question’… But sometimes being ‘direct’ is the best way to cut out all of the noise. Ask your candidate, whether or not they are willing to accept the offer on the table, and if the answer is ‘yes’ – take them through the ‘counter offer assault course’, and remind them of all the reasons why they applied in the first place.
Even better would be to ask the ‘what if’ question – directly after the interview – before an offer has even been made… This is a great opportunity to ‘assess the mood’ of things.
CHECKS & BALANCES
– Did you ‘head hunt’ your candidate, or did they ‘apply’ for the role?
– Does your candidate have more than 1 reason for considering a move?
– When you confirmed an interview request, was your candidate happy or nonchalant?
– How many other interviews does your candidate have?
– After the interview, did your candidate call you back with a detailed synopsis &/or chase feedback?
– Are there any other offers on the table from other employers?
– Would your candidate need to relocate in order to take up an offer?
Let’s continue to respect the process; respect the candidate & respect the fact that they are also ‘human’ with lots of human concerns, personal issues, flaws, shortcomings, conflicts & motivations.
We’ll win some, and we’ll lose some. It’s essentially about how we respond & improve.
When we treat our candidates (& clients) like ‘real people’ rather than ‘transactions’, we take great strides in continuing to ‘add value’ to the industry.
Jonothan Bosworth Recruitment Specialists offer Executive Search, Permanent Resource, Contract Resource and Ad-Hoc Solutions.
If you are a client in search of a new recruitment partner, or a candidate looking for your next challenge, please email us on; Hello@JonothanBosworth.co.uk or call us on; 0845 299 639
Is it us, or does the world and everybody in it expect things to be done ‘yesterday’?
From what we understand, it has taken millions of years for our planet and the life that inhabits this place we call Earth to have evolved to the stage it’s at right now.
Judging by the behaviour of some – there is still a long way to go!
So with this multi-million-year evolution in mind – where does our current impatience stem from? Is it the media? Or is it part of our ‘timeline DNA’? Maybe we were always destined to be this way!?
We’re going to relate this current dilemma to the recruitment industry, and we’ll attempt to break down what we see in every day actions of all parties involved:
Almost all recruiters are guilty of this – (even if it happens only in the early stages of their careers), but why is it that recruiters expect decisions to made ‘immediately’ by candidates and / or clients, if the ground work hasn’t been done?
Before ‘giving the offer’ to your candidate, did you know that he/she had 5 other final stage interviews lined up as well as yours? What about the fact that the candidate who represents your ‘biggest deal of the month’ is going through a messy divorce and is unlikely to be in a position to start in 4 weeks’ time (as requested by the client), due to all of the ‘personal issues’ he/she has to deal with, before being able to focus energy into a new challenge with a new employer?
You may know that your client needs someone to start ASAP – but did you ask them the reasons why? Is it due to something positive like ‘plans to expand the business’? Or is it because the role itself is a ’75 hour working week’ with international travel – fit for 3 employees and not 1?
Maybe the last two people left the position due to ‘burn out’…
It is only with a ‘deep sea dive’ into the circumstances and the real motivations and challenges faced by your clients and candidates that you can then get on with providing a world class recruitment solution.
If, as the recruiter, you work only off the ‘titbits’ of information (presented by the employer and potential new employee) your quest for a ‘quick turnaround’ is likely to end in tears…
With experience comes the ability to see the tell-tale signs of such potential calamity – but it cannot always be predicted, and without a particular process having been followed, everything can come crashing down like a house of cards.
Cutting corners to achieve quick success is typical of an epidemic sweeping not only the recruitment sector, but that of our wider society as well. I call it the ‘microwave society‘ syndrome.
Recruitment is a great industry, but we think it is important to step back, take stock and view things with a ‘wide lens’ from time to time. This way, clients, candidates, recruiters and suppliers will have happier stories to share around the camp fire.
Are you the person that applies to 5, 10, or even 15 jobs at a spin?
Well the games’ up!
There is very little chance of you being able to field dozens of calls from dozens of recruiters; and expect to perform at your optimum level… Especially if you are still committed to your current employer.
In my opinion, it could make more sense to ‘strategically focus’ your job search to a smaller number of roles by reading job adverts fully and matching your skills closely with what is being asked.
The expectation that ‘all recruiters are great recruiters’ and will be able to glean the information that they need from a generic CV, and then have the time and ability to extract even more relevant information from you over the phone, in a 5-minute conversation during your lunch break – and then potentially ‘repackage’ your resume specifically for the client that they represent, is quite fanciful to say the least.
As the candidate; it is important to recognise the very significant part that you play and it needs to be played to perfection.
If we were to break this contribution down to a percentage point, I think it would sit at around 33%.
So, 1/3 of the probability of landing the ‘ideal’ role is apportioned to your dedication and application as a candidate.
If you haven’t:
– taken time to produce a great CV
– targeted a small, relevant cluster of job roles/adverts to apply for
– put yourself in a position to answer calls from the recruiter (and the client)
the likelihood is, you’ll be staying in your ‘75 hour working week‘ job for a little while longer…
Before we get into this – if any of our clients are reading – there is a very strong possibility that this doesn’t relate to you! Jonothan Bosworth Recruitment Specialists have been fortunate enough to work with some of the most efficient and understanding employers, and we thank you!
However, there are some employers that have a ‘default setting’ and that is: they want the best employee(s), found within the least amount of time, for a ‘not-so’ market leading salary/package.
This is where the phrase ‘ready-made‘ really takes centre stage.
As employers; we recognise that it is not going to be easy to find ‘top talent’ because the best [recruiters] in the industry are typically being looked after by their current employers.
Without realistic and / or appealing offerings from a client, the recruiter ends up fishing in a stagnant pond – with very few ‘desirable’ fish to choose from.
Operating in these ‘marsh-like’ conditions can lead to unwanted results.
When most companies ‘start up’, there is a concentrated effort to train staff, to infuse new employees with the culture, and there’s always a desire to retain the best people…
As a business begins to grow, sometimes the training manual starts to collect dust on a shelf, the culture starts to shift because the CEO no longer has the time or energy to continue promoting his/her ‘message’ to the new people entering the fray. Ultimately keeping a watchful eye on the ‘wellbeing’ of all employees becomes a distant memory…
…Hiring more and more people into this melting pot can sometimes be a recipe for disaster; the ’employee conveyer belt’ starts to turn a bit faster and before you know it, job descriptions get written in a rush to counteract the ‘leakage’ – and are written without the spark they once had and the wrong people are hired because the recruiter is under pressure to deliver quickly. The ‘vicious cycle’ continues.
As recruiters, we need to share these feelings with our clients and candidates. If you lose the odd client or candidate because of your honest, but constructive assessment of their supermarket style ‘dash for the ready-made’, it simply means more time can be spent working on the ‘quality’ aspect of the service provided by your business.
If as a candidate you see a recruiter ‘doing the right things’ in order to enhance your ‘journey’ – let your new employer know… it may mean that the employer raises the bar across their whole supplier group; placing extra importance on the recruiter that provides the most thorough and professional service – which in turn can improve your working life, should you become a hiring manager.
…Maybe it’s time for all parties to put the ‘Super Noodles’ away, and get back to serving up ‘Michelin Star’ quality…
Well, the ‘textbook’ definition runs along the lines of this:
“…success or failure apparently brought by chance rather than through one’s own actions; a force that seems to operate, as in shaping circumstances, events or opportunities…”
It may sound controversial – but from a ‘real world’ perspective, we don’t agree with this entirely.
Any action that is undertaken, which leads to, or results in a positive experience (financially, emotionally, physically, or spiritually) is what we want to focus on.
If you are one of those individuals that choose to keep ‘moving forward’, we will assume that your glass is permanently ‘half full’, just like these people:
At age 23, Oprah was fired from her first reporting job.
At age 24, Stephen King was working as a janitor and living in a trailer.
At age 27, Vincent Van Gogh failed as a missionary.
At age 28, J.K. Rowling was a single parent living on welfare.
At age 30, Harrison Ford was a carpenter.
At age 37, Ang Lee was a stay-at-home-dad working odd jobs.
Julia Child released her first cookbook at age 39, and got her own cooking show at age 51.
Vera Wang failed to make the Olympic figure skating team, didn’t get the Editor-in-Chief position at Vogue, and designed her first dress at age 40.
Morgan Freeman landed his first MAJOR movie role at age 52.
We mention these stories because they help to illuminate our perspective on ‘luck’. We hate when we hear the words ‘I can’t’ or ‘It won’t work’, ‘It’s too late’ or ‘It’s not my fault’…
…Every action we take, every word we utter has some sort of consequence, so if your plan is to ‘add value’ or to ‘make a positive difference’, your behaviourshould reflect this…
As recruiters at Jonothan Bosworth Recruitment Specialists, we interact with employers, candidates and suppliers all day, every day. Sometimes things don’t go to plan, but it’s our ‘response’ to adversity, to disappointment, and to the unexpected that ultimately determines the complexion of our future.
There have been times when ‘on paper’ a candidate hasn’t looked suitable for a role. The ‘easiest’ thing to do is skip past that resume, and think no more of it. However, our ability to take ‘one more step’, with ‘child-like inquisitiveness’ is what generates the extra “1%” needed to make the all important difference.
We had a scenario recently – we were working on a ‘junior’ role and we came across a candidate who had limited sector experience, had worked for a long time in a completely different industry and to top it all off, was not a traditional entry level applicant – but there was just something about this particular candidate that resonated with us. ‘Luckily’ the employer agreed and the rest is history.
This kind of scenario is what we think of, when we talk about the notion of ‘luck’. Luck is about being on the ‘front foot’ – sometimes even ‘stumbling’ through a situation, with raw energy and conviction…
There are moments every day when we need to speak to the CEO of a company that we have never spoken to before. On any given day, it might just so happen that we get hold of him/her when he/she has already fielded ’10 sales calls’. At that moment, how do we ‘differentiate?’ …It all boils down to that little word: ‘action’. A lack of action is what cripples most people. A lack of action means you fail to communicate your qualities and you stand still, frozen like a ‘rabbit in the headlights’. If you’re standing still – there’s not much hope of ‘getting lucky’
The CEO in the situation mentioned above could be crying out for someone with ‘belief’, ‘passion’ and ‘clarity’. A ‘lucky mindset’ in this scenario could lead to your most successful call, ever!
We take calls from suppliers all the time, and we know when we hear a ‘lucky’ caller, a confident ‘glass half full’ type of person, can usually have our ear!
In conclusion, we do believe that ‘luck’ is a force of nature that bestows itself on those that take action with the most ‘positive outlook’ – no matter the field of work.
If you are a client in search of a new recruitment partner, or a candidate looking for your next challenge, please email us at; Hello@JonothanBosworth.co.uk or call us on; 0845 299 6369
We’re big fans of James Caan (the recruitment entrepreneur, not the movie star, although we like the actor too!)
We’ve heard him say that when he started his business in the 80’s there were ‘less than 100 agencies’ and today there are ‘over 20,000 recruitment companies’
So, does this mean that the industry has become saturated? bloated? dysfunctional?
With the UK market somewhat out-performing expectation, and with opportunity for expansion existing in Europe and further afield, there are plenty of positives.
At Jonothan Bosworth we believe that the problems lie here:
– Lack of patience
– Lack of training
– Lack of passion
As a new recruit, if you were unable to replicate the feat achieved by your co-worker who ‘billed 100k in his first quarter, having never done recruitment before’ you could sometimes be left to feel inadequate, even though you were still ‘profitable’.
Sales Managers were handed down ‘ambitious’ targets that were then passed on to the ‘soldiers on the ground’ and whilst some recruiters (with either mature desks, or an envious and quick grasp for the ‘art of recruitment’) rose to the challenge, some recruiters could quickly lose their patience and leave the industry.
‘New blood’ is introduced and then the ‘staff conveyor belt’ cycle continues.
How do you motivate staff? Is it with the stick or the carrot?
Maybe a bit of both…
…But for us, it has to start with ’empowerment’.
If people realise that they are being heavily invested in; receiving plenty of support then they are more than likely to invest in the business they represent. The old Chinese proverb is ‘you give a man a fish and you feed him for a day. You teach him to fish and you give him an occupation that will feed him for a lifetime.’ and it rings so true in recruitment.
You only know what you know, so the constant introduction of ‘forward thinking’ and progressive training sessions can bring the best out of the newest recruits as well as the seasoned veterans.
However, the ‘microwave society’ in which we currently live, means that ‘time’ can be a luxury afforded to a very few, and with a lack of training and a lack of understanding, people leave the industry.
‘New blood’ is introduced and then the ‘staff conveyor belt’ cycle continues.
This could be the most important piece of the puzzle. Without a ‘grit & determination’ to succeed; without a genuine interest to ‘make a difference’ to other peoples’ lives (i.e. candidates & employers), the game is probably over before it even gets started. The recruitment business leader and the new recruiter have to share the same degree of passion, they need to become one entity, fighting the same fight.
In todays’ world of recruitment, data is readily available everywhere; candidates are more accessible than ever before – employers have their own in-house recruitment teams, competition from other agencies can create other issues and soon enough the enthusiasm that was once there can quickly dissipate.
‘New blood’ is introduced and then the ‘staff conveyor belt’ cycle continues….
…For me, the fact that there are circa 20,000 recruitment agencies in the UK is not a negative. It’s an ‘opportunity’.
If there were still only ‘100 recruitment agencies’ in the UK it would be very difficult for the millions of company directors and hiring managers to determine which agency was ‘good’, which was ‘bad’, and which was ‘ugly’.
Let’s not forget who suffers most from ‘poor recruitment’. It is the candidate and the employer.
‘Customer Service’ is a term and phrase often overlooked by many recruiters, but it can ultimately be what sets you apart.
We know that ‘people buy people’, so if your recruiters have the passion, coupled with plenty of knowledge and have been instilled with the notion that building a business is a long and steady path, then you are half way to achieving great things and the relationship built with job hunters and hirers can last a lifetime.
There is always going to be a ‘top, middle and bottom’. Being ‘top of 20,000’ is a much greater achievement than being ‘top of 100’, so the number of agencies operating in the UK should not sound the ‘death knell’ for any ‘new agency’ or ‘rookie recruiter’ – it should provide all the motivation you need.
How you ‘define’ your ‘top’ is ultimately up to you, but as long as you continue to be ‘better than you were the day before’ you’ll be fine!
If you are a candidate looking for your next challenge, or if you are a hiring manager looking for a new recruitment partner, please call Jonothan Bosworth Recruitment Specialists on +44(0)845 299 6369, or via email ‘here’
Jack Ma, the creator of Alibaba and one of the richest men in the world with an estimated wealth of $ 25 billion said this:
“I failed 3 times in college. I applied 30 times to get a job but I have always been rejected. When KFC came to China for the first time, we were 24 to apply and I was the only one to be dismissed. I wanted to go into the police and I was the only one not to be accepted… I applied 10 times to return to Harvard University USA and I was rejected. Never give up because you failed once, know that failure is sometimes out of the way to reach your intended route!!”
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We’ve worked in several recruitment offices, and we have witnessed the ’emotional rollercoaster’ that recruiters go on, every time that they:
– receive an offer from a client
– make an offer to a candidate
– take a call from a client / candidate, 3 days into the candidate’s start date
…We have to be honest, we can’t remember [the last time] going through these emotions. You will never see us ‘sweating buckets’ when it comes to making an offer to a candidate, or taking a call from a client 3 days into the candidates’ new adventure, for fear of a ‘drop out’.
The attitude at Jonothan Bosworth Recruitment Specialists is this: if you ‘manage the process’ properly, if you treat your client and candidate with ‘respect’ and if you continue to ‘ask questions’, then you should be able to lay your head down at the end of any given evening and sleep well ‘knowing’ that you have done everything you can, in order to conclude proceedings with a ‘win-win’ scenario…. There is no real need to look anything like the guy in the picture above… [Laugh Out Loud]
Let’s be pragmatic though; as with any walk of life… whether you are an ‘Apprentice’ in your first job, or whether you are ‘Jack Ma’ the founder of Alibaba – you are going to have to fail in order to succeed.
Michael Jordan – has missed so many shots, he’s lost count, but the difference between him and any other basketballer, is that he was ‘prepared’ to fail over and over again in order to be successful.
Sport & Business are synonymous in our opinion, and once you start to ‘play the game’, you start to realise that there is nothing to fear. You are your biggest challenger; it is ‘you’ who will decide how long you fight, and how hard to push and what you are prepared to go through.
Back to recruitment. If you view your ‘wins’ like aces in a pack of cards and your obstacles like ‘any other card’ in the pack – you will soon develop a ‘thick skin’ which enables you to continue to ‘turn the cards’ in the pre-ordained knowledge that your successful outcome is inevitable.
However, whilst we have all read, heard & seen thousands of motivational speakers, motivational books and motivational quotes – it is advisable to apply some ‘realism to your dreams’…
…If you are 4 feet tall, it is unlikely that you’ll become the next Olympic high jump champion – so it is important to find your niche, and work it as hard as you can. This is the bit that we are not told in class; it is vital that we all work to our strengths, and keep working them.
So that begs the next question: is extreme success driven by nature, or nuture?
That is a conversation for another day!!
In the meantime however – work hard – and suppress your fears. It is the only way to grow.
If you are a candidate looking for your next challenge, or if you are a hiring manager looking for a new recruitment partner, please call us on +44(0)845 299 6369, or via email ‘here’