Application Support Analyst | Remote | Up to £50,000
As an Application Support Analyst you will help deliver transformative digital work for high-profile private and public sector clients.
You’ll have the opportunity to play an important role, working on rewarding projects that help keep the UK’s public safe.
A certified Great Place to Work – you will be supported in taking your career anywhere you want it to go.
Ideally, you will hold UK Security Clearance | SC Clearance, but if you are eligible, please apply.
This job opportunity can be worked largely remotely, with some expensed travel as required.
As an Application Support Analyst, you’ll need a combination of systems and IT-based skills. This role will require significant client-interaction experience, so customer relationship skills are vital.
You will be involved in:
Provision of second line application support
Client communication on a day to day basis
Providing solutions to application related Incidents and Problems
Working within SLA parameters in the provision of a high-quality application support service
Responding to and acting on customer issues/requests and recognition of client priorities
Assisting in software deployments
Day to day monitoring of aspects of the application
You will have experience of working in an application and user support environment with an understanding of support processes and experience of their implementation and usage in an application support scenario
Effective customer relationship, confident client facing and interpersonal skills
Python / Jython / Java with an understanding of UNIX and Microsoft Operating System and related products
Troubleshooting complex technical issues across various technologies and end-to-end services
Please get in touch with the team at Jonothan Bosworth today.
We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.