Applications Support Analyst

£24000 - £34000 Per Annum

Applications Support Analyst | Bridgend | Up to £34,000

Jonothan Bosworth Recruitment Specialists are currently looking for a Senior Applications Support Analyst. This job role is to join a leading Global IT company, where you will join a team which is open, friendly, highly skilled and motivated, providing great opportunities to grow your knowledge and career.

Applications Support Analyst job role:

As Application Support you will be required to provide out-of-hours support across a range of applications. You will be required to run various agreed business processes and jobs and will provide proactive system monitoring as well as checking with the follow through of remedial actions.

Applications Support job pre-requisites:

You will have proven application support skills with the ability to investigate problems and support junior team members when required

Good knowledge of SQL and can pick up new applications quickly

Experience of using Remedy or similar IT Service Management tools important

You will be proactive and must have excellent customer facing skills. It’s essential that you are able to liaise professionally with clients and other parties and understand their issues.

ITIL experience desirable

Must also be willing and able to join a 24×7 standby rota to provide out of hours support.

***This role has SC clearance as mandatory due to the nature of the work. To apply, you must be willing and able to undergo the UK’s vetting process. Non-UK nationals applying for vacancies where a security clearance is a mandatory requirement, must meet the UK’s 5 year residency criteria in order for their application to be considered. Any person unable to meet these requirements should not apply***

If you are interested, please send a copy of your CV to Claire at Jonothan Bosworth for more information.