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Remote Support Engineer

London
Infrastructure
Permanent
£27000 - £34000 Per Annum

Remote Support Engineer | South West London | circa £32,000

Jonothan Bosworth Recruitment Specialists are currently working with an award winning global IT Support and Managed Services Provider specialising in the financial services sector. They are continuing to expand their business which is providing an exciting opportunity for a 2nd Line Remote Support Engineer to join their dynamic team. Their client base consists primarily of financial services organisations, including Hedge Funds and Private Equity Firms.

Our clients’ multi-cultural team prides itself in providing extremely high levels of support within a very busy and demanding financial sector.

Our client offers exposure to varied environments and exciting technologies. Excellent career development and internal progression opportunities within the business. Competitive remuneration, competitive overtime rates and paid holiday are all part of your package.

THE BASICS:

As 2nd Line Remote Support Engineer you will be responsible for the support and maintenance of server, desktop and network infrastructure for multiple high profile financial services clients. This is primarily a remote support role based at HQ in South West London. The position has the potential to develop into a client facing role at client sites across Central London or towards an office based technical specialist role.

THE RESPONSIBILITIES:

Provide 2nd line support on desktop infrastructure and Microsoft Servers

Configure new server and desktop technologies including Office 365

Implementation of hardware/software related projects as part of a project team

Be available for out-of-hours support via the on-call rota 

THE PRE-REQUISITES:

We are looking for Engineers with at least 2 years demonstrable 2nd line IT support experience in a similar Managed Services (MSP) role, ideally with financial services sector exposure. Proven detailed knowledge and experience with Microsoft Server, Active Directory, Microsoft Exchange and Cloud technologies and an ability to work in high pressure environments individually or as part of a team.

THE TECHNICAL STUFF: 

If you can build, configure and maintain Windows 7, 8 and 10 : administrate and maintain Windows Server 2008, 2012, 2016 including Active Directory and File Services with build and configuration experience we’d like to hear from you.

The administration of Microsoft Exchange and Office 365, and the administration of Office 365 platforms is an advantage. Administration of virtualisation platforms specifically VMWare and Hyper V with maintenance, build and configuration experience will be a major advantage.

THE CONCLUSION:

This job opportunity will be ideal for an Engineer capable of interacting with clients at a very high level, as well as being technically competent and highly motivated. If you’ve also had exposure to Market Data applications e.g. Bloomberg and Routers, coupled with technical working knowledge of SQL, Citrix, public cloud platforms & Meraki WIFI and network devices this will likely result in an interview request.

Contact Jonothan Bosworth Recruitment Specialists ASAP.

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