Desktop Support Engineer

Desktop Support Engineer | Dusseldorf, Germany | up to £275/day

Jonothan Bosworth Recruitment Specialists are currently working in conjunction with a stellar, international sports brand, as they continue to expand their brand, which is providing an exciting opportunity for a Desktop Support Engineer.

THE BASICS:

As a 2nd Line Remote Support Engineer you will be responsible for the support and maintenance of server, desktop and network infrastructure based in Dusseldorf, Germany. This contract position has the potential to last multiple years.

You must be able to speak German & English.

THE RESPONSIBILITIES:

  • Provide 2nd line support on desktop infrastructure and Microsoft Servers.
  • Strong Mac and Windows support skills with basic AD (Active Directory) and MDM (Mobile Device Management) knowledge.
  • Implementation of hardware/software related projects.

THE CONCLUSION:

This contract job opportunity will be ideal for an Engineer capable of communicating in German & English and who is highly motivated. We are looking for an Engineer with at least 2 years demonstrable 2nd line IT support experience, with proven detailed knowledge and experience with an ability to work in a quick-paced environment.

Contact Jonothan Bosworth Recruitment Specialists ASAP.

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IT Disaster Recovery Project Manager

IT Disaster Recovery Project Manager| Remote | £500/day

This is a fantastic contract job opportunity for someone who has previously ensured the ability to recover IT systems in the event of a disaster.

This critical role will involve creating a (DR) disaster recovery plan creation and review; testing of required applications, preparing for and managing the DR test events, maintaining required documentation pre and post DR tests, and managing application recovery in the event of a production disaster.

 

THE KEY ELEMENTS:

As the IT Disaster Recovery Project Manager, you will partner with leadership, subject matter experts, and management to develop detailed and comprehensive disaster
recovery plans
for each required application.

In acting as liaison for auditing and examination of disaster recovery processes and assisting in managing recovery during a crisis event as needed and assist with incident response, you will determine critical business processes and establish resources required for the successful resumption of business operations in the event of a disaster.  You will also document situation reports and lessons learned for actual incidents and exercises, establish and maintain detailed DR communications and command and control plans and establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.

Project Managers who can maintain policies and procedures for the DR program, manage change control process to keep all plans updated for changes in recovery team members, facilities, services and systems and perform regular reviews and updates to all program activities to identify areas of opportunity for improvement and enhanced operational resiliency should apply today.

 

THE ADDITIONS:

If you can provide disaster recovery planning, testing oversight, and governance; provide expertise and support to management and business functional areas, as required, when a business disruption occurs and provide ongoing feedback for risk management, mitigation, and prevention; schedule and lead all DR exercises and complete required documentation pre/post DR exercises, you are likely to receive an immediate interview request.

 

THE QUALIFICATIONS:

If you have many years of experience in computer technology and/or information systems, backed up with foundational knowledge of servers, applications, databases, storage/backup and networks and a deep knowledge of IT project management, we’d like to hear from you. Individuals with excellent communication skills, both written and verbal, with an ability to present on disaster recovery planning, testing and results, as well as possessing critical thinking skills, with an ability to manage multiple projects simultaneously will be sought after.

THE CONCLUSION:

This 6-month contract Disaster Recovery Project Manager position will suit someone with strong management skills including previous experience in a DR role.

The company HQ is based in the Midlands, but you will not be required to travel. However, for the first 2 weeks, you may need to spend 1 day in the office, meeting stakeholders.

Contact the team at Jonothan Bosworth for more information.

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Data Project Manager

Data Project Manager | Remote | £500/day

This is a fantastic contract job opportunity for someone looking to lead and manage a Data Quality and Data Cleansing project.

This critical role will involve overseeing the entire project lifecycle, ensuring the successful delivery of the project and that the project is completed on time, within budget, and meets quality standards.

PLANNING & EXECUTION:

Project Managers who can develop a comprehensive project plan, including scope, objectives, deliverables, and timelines for the Data Quality and Data Cleansing project; able to define project requirements, goals, and success criteria and allocate resources effectively and manage project budgets, should apply today!

If you can identify potential risks, and proactively implement mitigation strategies we’d like to hear from you.

QUALITY & CLEANSING:
 

As the Data Project Manager, you will analyse and profile the existing data to identify data quality issues, such as missing values, inconsistencies, duplicates, and outliers. You will also assess the overall data quality; determine the extent of data cleansing required, design and implement a data quality framework and develop and implement data cleansing procedures.

Collaborating with data owners and subject matter experts to improve data quality and cleansing processes, whilst applying data enrichment techniques to fill in missing data or enhance existing data will be important too.

STAKEHOLDER MANAGEMENT:

If you can establish strong relationships with key stakeholders, including data owners, business users, and IT teams, and collaborate with cross-functional teams to gather and analyse data requirements, you will be of interest.

LEADERSHIP:

If you can also lead and motivate a project team, including data analysts, data engineers, and other project resources, whilst fostering a collaborative and results-oriented work environment, you are likely to receive an immediate interview request.

REPORTING:

Project Managers who can prepare and maintain project documentation, including project charters, project plans, risk registers, and status reports; generate project performance reports and drive continuous improvement in future projects will enjoy this role.

QUALIFICATIONS:

Bachelor's degree in a relevant field (e.g.Computer Science, Information Systems, Business Administration) or equivalent work experience would be helpful.

OTHER SKILLS:

Proven experience as a Project Manager, preferably in data-related projects, with a strong focus on data quality and data cleansing and a solid understanding of data management principles, data governance, and data quality frameworks, with a familiarity with data cleansing tools, data profiling, and data validation techniques.

Also, if you have exceptional communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders; coupled with an analytical mindset and problem-solving skills to identify data quality issues and develop appropriate solutions, we want to hear from you.

THE CONCLUSION:

This 6-month contract Data Project Manager position will suit someone with strong management skills including previous experience in a data cleansing role.

The company HQ is based in the Midlands, but you will not be required to travel. However, for the first 2 weeks, you may need to spend 1 day in the office, meeting stakeholders.

Contact the team at Jonothan Bosworth for more information.

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Infrastructure Project Manager

Infrastructure Project Manager | Remote | £500/day

This is a fantastic contract job opportunity for someone looking to be responsible for the delivery, management and oversight of the following IT projects or work packages.

Servers Upgrade.

Citrix Upgrade.

Site Connectivity.

MDM for Laptops & Mobile.

This includes the end-to-end management of scoping initiatives and taking technical deliverables through execution and handover to service.

THE BASICS:

Infrastructure Project Managers who can manage the delivery of projects, including the provision of third parties as part of the overall production line, whilst being accountable for the delivery (of projects); establishing and maintaining effective working relationships with all stakeholders and vendors – organising and running workshops / 1-to-1 meetings with senior stakeholders, should apply today.

If you can understand high-level technical architecture, drive decisions on appropriate solutions, control the governance of project(s), whilst taking responsibility for the project administration and the production of project management documentation, e.g. project plans, financial plans, resource planning, status reports, steering packs, briefing packs, we’d like to hear from you.

Project Managers who can track progress against milestones, deadlines, and budgets, anticipate, manage, and resolve issues; use best practice risk management, assess risks in an informed and considered manner and are able to communicate technical project updates in an easy-to-understand language are likely to receive an immediate interview request.

THE DETAILS:

If you have a track record of delivering IT projects within a technically complex and dynamic environment, to support multiple business projects, coupled with experience of successfully engaging management and groups of technical and non-technical stakeholders, experience of managing 3rd parties in delivery, experience in the delivery of waterfall IT projects to include:

infrastructure delivery with technical teams

security technologies

application/software upgrades with a basic understanding of the SDLC

…then we would like to hear from you ASAP.

THE CONCLUSION:

This 6-month contract Infrastructure Project Manager position will suit someone with strong management skills including project management, financial management and facilitation. Someone with an appreciation of PMO processes and experience of working in a commercial delivery environment, (like a services company) will enjoy this role.

The company HQ is based in the Midlands, but you will not be required to travel. However, for the first 2 weeks, you may need to spend 1 day in the office, meeting stakeholders.

Contact the team at Jonothan Bosworth for more information.

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Service Desk Team Lead

Service Desk Team Lead | Nr Bradford

This is a fantastic job opportunity for someone looking to move into a leadership role, so if you can offer clear and thorough direction to a small team, we’d like to hear from you today.

We are looking for someone who can lead by example, with an ability to step back and look at the bigger picture.

Proven experience working within the ITIL framework and strong technical proficiency with network hardware and software will hold you in good stead, so too will knowledge of Windows Server 2008/2012/2016, Microsoft 365 (Windows 10, Office 365 & EM + S), Citrix Technologies (XenApp, XenDesktop, Netscaler), supporting a SIP/VOIP telephony system and technical proficiency in server and storage hardware and software.

The interview process will be swift and precise will conclude in less than 72 hours for the right individual.
 

So, if you have industry recognised certifications (i.e ITIL, PRINCE2, Microsoft, Apple, Citrix) and experience with technology migration projects, then this could be the right career move for you. This is a fantastic job opportunity for someone who is open to new ideas, with a positive outlook and good problem-solving skills, with a tenacious personality.
 

Get in touch today to learn more.

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We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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Service Delivery Manager

Service Delivery Manager | Nr Bradford

Are you looking to develop a career, working in a high-performing, dynamic team, by delivering the technology that supports critical operations across the UK?

If so, please read on…

PROFILE:

If you can offer clear and thorough directions to a small team (of 3); enabling them to navigate through difficult issues and challenges, we’d like to hear from you today.

We are looking for a Service Delivery/Desk Manager to lead by example and maintain high expectations of external resource from technical team, with an ability to step back and look at the bigger picture.

TECHNICAL:

Service Delivery/Desk Managers with experience working as a supervisor, team leader or manager should apply.

Experience managing and working with SLA’s & KPI’s, providing weekly/monthly reports on performance, with proven experience working within the ITIL framework and strong technical proficiency with network hardware and software is important.

Knowledge of Windows Server 2008/2012/2016Microsoft 365 (Windows 10, Office 365 & EM + S)Citrix Technologies (XenApp, XenDesktop, Netscaler), supporting a SIP/VOIP telephony system and technical proficiency in server and storage hardware and software are likely to receive and immediate interview request.

CONCLUSION:

If you have industry recognised certifications (i.e. ITIL, PRINCE2, Microsoft, Apple, Citrix) and experience with technology migration projects, then this could be the right career move for you.

This is a fantastic job opportunity for someone who is open to new ideas with a positive outlook and good problem-solving skills.

If you are passionate about IT and delivering exceptional customer service, coupled with excellent verbal and written communication skills and proven experience in developing people, we’d like to hear from you today.

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We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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Service Desk Manager

Service Desk Manager | Nr Bradford | circa £45,000

We are looking for a Service Desk Manager looking to develop a career in a high-performing, dynamic team, by delivering the technology that supports critical operations across the UK.

PROFILE:

Experience of delegating to other people, with an ability to make decisions in high pressure situations is vital in this role.

If you can handle major incidents, whilst giving clear and thorough directions to a small team (of 3); enabling them to navigate through difficult issues and challenges, we’d like to hear from you today.

We are looking for a Service Desk Manager who can lead by example and maintain high expectations of external resource from technical team(s) or others, to get the right result.

Holding project teams to account, with an ability to step back and look at the bigger picture (avoiding becoming too entrenched in the detail) is a key to success in this role.

TECHNICAL:

Service Desk Managers with experience working as a supervisor, team leader or manager should apply.

Experience managing and working with SLA’s & KPI’s, providing weekly/monthly reports on performance, with proven experience working within the ITIL framework and strong technical proficiency with network hardware and software is important.

Managers with demonstrable experience working with Windows Server 2008/2012/2016, Microsoft 365 (Windows 10, Office 365 & EM + S), Citrix Technologies (XenApp, XenDesktop, Netscaler), supporting a SIP/VOIP telephony system and technical proficiency in server and storage hardware and software are likely to receive and immediate interview request.

CONCLUSION:

If you have several years’ experience working in technical support, working as a supervisor, team leader or manager, with industry recognised certifications (i.e. ITIL, PRINCE2, Microsoft, Apple, Citrix) and experience with technology migration projects, then this could be the right career move for you.

This is a fantastic job opportunity for someone who is open to new ideas with a positive outlook and good problem-solving skills.

If you are passionate about IT and delivering exceptional customer service, coupled with excellent verbal and written communication skills and proven experience in developing people, we’d like to hear from you today.

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We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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Head of IT

Head of IT | London | Remote | Up to £90,000 plus bonus

We are looking for a Head of IT who’s keen to develop a career in a high-performing, dynamic executive team, by leading and owning key software, hardware, comms and data management across an investment group.

Based in and around Southeast London, combining working from home with face-to-face meetings, usually in London.

The Role:

As Head of IT, you will both manage be happy to rolling-up your sleeves to get things done, but mid-term creating scalable processes and growing the portfolio businesses towards ownership and independence.

Work with, and sometimes travel to, teams internationally to understand their needs and cultures, and to set and verify standards for IT.

You’ll become a trusted advisor and partner to the multi-discipline management teams both centrally and for each subsidiary.

Collaboratively create IT standards, balancing the need for security and process while empowering creative freedom within startup cultures, you will understand, enable, and optimise in-office, work-from-home, and fully remote distributed working models.

Research and recommend, purchase and maintain hardware and software for diverse staff roles.

Safeguard physical, IP, and digital assets including the use of backups, anti-virus, firewalls, TFA, encryption, and inventory.

Advise users at all levels on software and data workflows, empowering those with the domain expertise to use computing power appropriately.

Track budgets and advise on cost-effective IT spending, including inventory management and equipment lifecycles. Consider cloud, local server, desktop, and laptop/roaming solutions as required.

Advise on appropriate levels of desktop and software support across the group.

You will be a part of growing the company and subsidiaries, with an IT roadmap.

TECHNICAL SKILLS:

You will have a broad breadth of knowledge to include.

PC/Windows networks, with logins and identity. Cloud services, especially Google Workspaces administration

Data storage and distribution, at multiple scales and sensitivities, including backups, game-builds, video, HR/finance data.

Setting standards, including access rights, password best practices, two-factor-authentication, and SLAs.

Communicating with users at all levels, understanding requirements, setting standards, and recommending or delivering training. Version control systems (e.g. perforce, git, cloud or local servers), direct software development skills are not required.

Negotiating supply and service contracts, software, and hardware.

Managing outsourcing and local/remote staff.

This is a fantastic job opportunity for someone who is a self-starter and has an appetite for new experiences. If you want freedom and autonomy and to work with a dynamic organisation this could be your next career move.

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We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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Service Desk Manager

Service Desk Manager | Nr Bradford | up to £45,000

We are looking for a Service Desk Manager looking to develop a career in a high-performing, dynamic team, by delivering the technology that supports critical operations across the UK.

BASICS:

If you can be responsible for managing the daily activities of a small team, providing excellent technical support to customers whilst taking responsibility for ensuring SLA’s are met, by driving a process driven ethos, we’d like to hear from you.

This role will require you to take the lead, managing critical/P1 & P2 incidents to include documenting the RFO reports for customers.

SKILLS:

Service Desk Managers with experience working as a supervisor, team leader or manager should apply.

Experience managing and working with SLA’s & KPI’s, providing weekly/monthly reports on performance, with proven experience working within the ITIL framework and strong technical proficiency with network hardware and software is important.

Managers with demonstrable experience working with Windows Server 2008/2012/2016, Microsoft 365 (Windows 10, Office 365 & EM + S), Citrix Technologies (XenApp, XenDesktop, Netscaler), supporting a SIP/VOIP telephony system and technical proficiency in server and storage hardwareand software are likely to receive and immediate interview request.

ADDITIONAL:

Proactive management and monitoring & troubleshooting operational issues and a good understanding of networking, including experience working with IPv4 and IPv6 with Apple Mac OS Software and Hardware support skills, VMware Technologies – VMware vSphere (ESX, vCenter), Microsoft Azure (AD & MFA – deployment and support) and hands on experience of supporting Operational activities & troubleshooting will hold you in good stead.

CONCLUSION:

Service Desk Managers with several years’ experience working in technical support, working as a supervisor, team leader or manager, with industry recognised certifications (i.e. ITIL, PRINCE2, Microsoft, Apple, Citrix) and experience with technology migration projects should apply today.

This is a fantastic job opportunity for someone with excellent attention to detail, open to new ideas with a positive outlook and good problem-solving skills.

If you are passionate about IT and delivering exceptional customer service, coupled with excellent verbal and written communication skills and proven experience in developing people, we’d like to hear from you today.

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We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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Procurement Officer

Procurement Officer | West Yorkshire | £40,000

As Procurement Officer you will join a growing IT Service Provider who delivers secure networks and IT Solutions to several high-profile clients.

You will be happy to go through NPPV level clearance due to the nature of working on secure projects.

If you’re looking to develop your career in a high-performing, dynamic team, where you can truly make a difference by delivering the technology that supports critical operations across the UK, this could be your ideal role.

The role will be office based

THE BASICS:

As Procurement Officer you will create and maintain strategic relationships with the supply base, alongside the execution of a daily purchasing function.

The role is not only to drive profitability within the business but also to support wider teams to achieve their financial and operational objectives, therefore flexibility and handling urgent requests will be required.

You will create and maintain relationships with suppliers, and aim to put in place key supply contracts, SLA's or partnership agreements as necessary.

To establish a robust supply chain with dual sourcing on key categories and implement buffer stocks.

You will monitor and maintain all price lists and formulas, contract agreements, and variations.

You’ll hold regular performance meetings with suppliers to identify areas for improvement and will be accountable for the placing of all purchase orders within the business.

You will directly place all orders and manage the purchase order cycle and support the sales team in customer proposals and tender responses by providing cost information.

KEY SKILLS:

You will be pro-active, highly efficient, organised, have attention to detail, be calm under pressure, and able to respond quickly and positively to change.

You will have a Technical or Business Degree / CIPS qualification or extensive and demonstratable purchasing experience.

Strong knowledge of excel data analysis and MS office.

You will be driven and able to balance long-term strategic results with the needs of daily operations.

Full UK Driving licence

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Please get in touch with the team at Jonothan Bosworth today.

We are an equal opportunities employer, committed to diversity and inclusion. We are active anti-slavery advocates and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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