Service Desk Analyst

Service Desk Analyst | up to £24,000 | Warwick

Jonothan Bosworth are working with their newest client; a leading provider of managed IT services and support provider, based near Warwick & Birmingham, as they look for Service Desk Analysts with excellent customer services skills, the right technical aptitude and a desire to continue to deliver the outstanding service and support.

THE BASICS:

The ideal Service Desk Analyst will undertake a range of 1st & 2nd line ITIL aligned activities as part of a team to support customers and end-users by providing general advice and guidance; Answering telephone calls, monitoring emails and logging tickets to agreed SLA’s.

If you have experience of completing incidents, service requests and other defined activities and (potentially) working from specific customer site with a consultative approach which may include lifecycle support, event triage and resolving subsequent issues within agreed parameters, then you are likely to receive an immediate interview request.

THE SKILLS:

We are looking for confident, pro-active individuals, experienced working under pressure in a fast paced environment – ideally with MS Certificate(s) and have worked within a multi client Managed Service Provider environment.

Individuals with knowledge of MS Office 365 ApplicationsITSM tool experience (i.e. Service Centre/Remedy) and knowledge of Windows 7, 8 & 10, Windows Server 2008 / 2012, 2016, Mac OSX. If you also have Mobile Device Configuration knowledge coupled with a basic understanding of setting up and maintaining users and managing permissions and Anti-Virus software/Anti-Spam solutions, are likely to be of interest to this organisation.

If you have experience supporting Network technology e.g VPN. TCP/IP coupled with a basic understanding of setting up and maintaining users and managing permissions and basic understanding of Anti-Virus software/Anti-Spam solutions, this will be highly desirable.

THE CONCLUSION:

If you are a strong communicator; confident and a pro-active self-motivated person, able to work in a fast-paced environment : follow processes and procedures correctly with minimum oversight, prepared to work differing shift patterns including occasional evenings and weekends and experienced in dealing with technical hardware and software incidents, we’d like to speak with you TODAY.

Please contact Jonothan Bosworth Recruitment Specialists for more information.

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Test Analyst

Test Analyst | Birmingham | Up to £40,000

Jonothan Bosworth Recruitment Specialists are currently looking for a Test Analyst

You will be part of a fast growing, pioneering working environment as they expand their capabilities to meet client demand. Great job opportunity for a Test Analyst working in automation and manual testing.

Test Analyst Job role:

As a Test Analyst you will need to understand, quantify and document test coverage requirements and where domain specific standards exist for test coverage, ensure they are understood and are complied with, and that appropriate evidence is available to demonstrate compliance.

You’ll review test baseline documentation, functional or non-functional specifications; High Level Designs (HLD); Hosting Design Document and produce test scenarios and test specifications, ensuring that they are fit for purpose and are appropriate to test coverage requirements. Obtain sign-off, following agreed standards and processes.

You will also need to execute manual and automated test scripts and raise defects as required, following agreed test standards and processes and produce test records (test cases, test execution results, defects) in line with project and applicable domain standards.

Test Analyst pre-requisites:

Experience of automated & manual testing, strong technical analysis skills and experience in writing test scripts from functional and/or technical specifications.

Also experience of generation of test data in formats such as XML is required.

***This role has SC clearance as mandatory due to the nature of the work. To apply, you must be willing and able to undergo the UK’s vetting process. Non-UK nationals applying for vacancies where a security clearance is a mandatory requirement, must meet the UK’s 5 year residency criteria in order for their application to be considered. Any person unable to meet these requirements should not apply***
 

If you are interested, please send a copy of your CV to Kim at Jonothan Bosworth for more information.

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Field Engineer

 Field Services / Deskside Support Engineer | up to £30,000 | West Midlands

Jonothan Bosworth are working with their newest client; a leading provider of managed IT services and support provider, based near Warwick & Birmingham, as they look for Field Services Engineers with excellent customer services skills, the right technical aptitude and a desire to continue to deliver the outstanding service and support.

THE BASICS:

The ideal Field Service Engineer will support customers and end-users by providing general advice and guidance; working on incidents and service requests (that cannot be completed remotely by the service desk); building and configuring end-user-computing devices, visiting customer sites to complete scheduled activities like installations, desk moves and upgrades and providing reactive support including support for network, server and storage equipment

If you have experience of completing incidents, service requests and other defined activities and (potentially) working from specific customer site with a consultative approach which may include delivering end-user training, then you are likely to receive an immediate interview request.

Engineers with excellent customer service skills and an ability to communicate with customers at all levels, will be of interest.

THE SKILLS:

We are looking for individuals with MS Certificate(s) who have worked within a Managed Service Provider environment; coupled with knowledge of MS Office 365 Applications, ITSM tool experience (i.e. Service Centre/Remedy) and knowledge of Windows 7, 8 & 10, Windows Server 2008 / 2012, 2016, Mac OSX. If you also have Mobile Device Configuration knowledge coupled with a basic understanding of setting up and maintaining users and managing permissions and Anti-Virus software/Anti-Spam solutions, then you are likely to be of interest to this organisation.

Field Service Engineers who can support the business in maintaining their Microsoft Gold Partnership status by keeping up-to-date with the latest Microsoft certifications and can be responsible for completing site-based activities; building, configuring and installing equipment, and maintain accurate audit trails will be held in good stead.  If you can identify trends to support with the effective management of root cause analysis; effectively communicate with customers and end-users, manage third party vendors and suppliers, logging and escalating calls with third parties where required this is job opportunity should be for you

THE CONCLUSION:

If you are a strong communicator; confident and a pro-active self-motivated person, able to work in a fast-paced environment – follow processes and procedures correctly with minimum oversight, prepared to work differing shift patterns including occasional evenings and weekends and experienced in dealing with technical hardware and software incidents, we’d like to speak with you TODAY.

Please contact Jonothan Bosworth Recruitment Specialists for more information.

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Pre-Sales Consultant

Pre-Sales Consultant | Birmingham | £35,000 – £45,000

Jonothan Bosworth Recruitment Specialists are currently looking for an experienced Technical Analyst/Support to join a growing, professional and friendly Software company.

As Pre-Sales Consultant | Technical Analyst this job opportunity is customer facing where you will provide technical guidance & support from initial customer contact to requirements scoping, solution demonstration through to oversight of installation and implementation.

If you have progressed from a technical support role, Microsoft .net based software to a customer facing pre-sales Consultant then you will be very suited.

If you are motivated, confident and experienced self-starter who can hit the ground running, who is personable and professional, and can liaise clearly & constructively with customers & partners with the required pre-requisites we would like to hear from you.

Windows technology stack experience of hands-on software support & requirements analysis are a must, project management skills an advantage. The job role requires experienced technical evaluation & guidance in pre-sales situations with technical support right through to ‘Go-Live’.

You will enjoy being part of a like-minded team, co-ordinating across the sales/technical divide, within a friendly culture working with an innovative portfolio of software solutions.

Job responsibilities:

Working closely with customers & partners to understand and capture requirements

Ensuring that the company’s solutions can deliver on the customer’s requirements

Working closely and collaboratively with customers & partners to devise effective solutions

Putting together technical use cases to support business development proposals

Attending pre-sales & scoping meetings acting as the technical expert

Working closely with business development & partners on proposals and pitches

Providing ongoing technical support for customers through to Go-Live including systems admin training and handover

Work with commercial, software development & testing colleagues

Job pre-requisites:

You will have strong logical, data manipulation and problem-solving skills

Be able to articulate concepts in both business and technical terms communicating to both system developers and system end users

Ability to self-start and desire to drive issues through to resolution

Attention to detail, strong organisational skills and a drive to provide timely, accurate technical guidance & support to our business development, customers & partners

Technical Experience:

Good understanding of Microsoft .Net & IIS

Good confidence with Windows 2008 & 2012 core setup and configuration

Good understanding of Dell Servers as well as optimal server architecture

Good understanding of server virtualisation with Hyper-V and VMWare

Good understanding of Microsoft Active Directory and VPNs

Good understanding of what Single Sign On, is

Experience with SQL Server 2008 and upwards as well as MySQL

General SQL experience including general DB Admin functions

Understanding of .Net Web Services and ASP,NET

Experience/Understanding of JavaScript, JQuery

Experience with Configuration of Microsoft Active Directory would be advantageous

If you are interested, please send a copy of your CV to Claire at Jonothan Bosworth for more information.

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Salesforce Architect

Salesforce Developer / Architect | £65,000 – £85,000 | Nr Birmingham

Jonothan Bosworth Recruitment Specialists are currently working with a market leader in their sector – an innovative Data, Software & Hardware company, with head-quarters in the West Midlands.

Due to continued growth, our client is looking for a Salesforce Developer / Architect to join their fantastic organisation.

THE MUST HAVES:

Visualforce, Apex, ETL are key components for this role.  Individuals with experience in these areas are likely to receive an immediate interview request.

THE BASICS:

As Salesforce Developer / Architect, you will have experience of the full lifecycle software development of salesforce including consultation with internal and external customers to understand requirements.

If you can provide documentation & training; mentoring other members of the Salesforce development team and participate in daily/weekly scrum meetings, then this job opportunity should be of interest to you.

THE PRE-REQUESITIES:

Salesforce Developer / Architect’s with 5+ years of technical Salesforce experience, a degree in Computer Science or a Salesforce Developer 401 / 501 certification, and extensive experience within Force.com, coupled with advanced Salesforce configurations including ETL tool knowledge will be sought after.

THE DESIRABLE SKILL(S):

Salesforce Developer certification

THE CONCLUSION:

Salesforce Developer / Architect’s with fluent and confident communication skills, strong requirement gathering skills, mature technical design skills, proven experience of managing the end to end process and coding skills should APPLY TODAY.

Please contact Shimron @ Jonothan Bosworth for more details.

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Recruitment Specialist

Recruitment Specialist  South Staffordshire | Immediate Start | Salary dependant on experience

++ A fantastic way to apply to this role is by playing our ‘online interactive game’. Search ‘Jonothan Bosworth’ : go to our website and click on the ‘About Us’ page : scroll down to “Big J.B” (our mascot), and click his face! ++

– – – – –

Do you need a New Year resolution?

It’s now 2018 and surely you don’t want to continue 2018 in the same fashion you left 2017? Surely you want something, better?!

Maybe you’ve been thinking for a while that you want ‘more’ from your day at work… You’ve been thinking to yourself that there must be a fun environment, where you’ll be challenged daily : but at the same time it’s a place where you’ll feel like a professional : doing important work that has a positive effect on other people’s lives?

If this is so : please read on…

Jonothan Bosworth Recruitment Specialists are looking for Resourcers & Recruiters & Recruitment Leaders, as we embark on an ambitious growth plan that aims to see us double in size, year on year.

As you know already, you spend most of your time awake, at work… so if you aren’t laughing with your peers, if you aren’t motivated by the prospects of the job that you’re in, and if you aren’t growing – both financially and personally, then what are you doing?!

If you live in Birmingham, Wolverhampton, Shrewsbury, Telford, Walsall, Cannock, Stafford, Bridgnorth or any of the other surrounding areas : this could be a great opportunity for you.

Our office is based in the leafy suburb of Codsall, South Staffordshire (a 25-minute train ride from Birmingham New Street or Telford Central; near Wolverhampton).

Individuals with at least 6 months’ prior experience in a sales capacity, whether that be face to face, or telephone based consultancy would be of interest to us.

Jonothan Bosworth Recruitment Specialists plan to double in size, year on year, for the next 5 years, so if you would like to be a part of an exciting and ambitious project, then pick up the phone and give us a call today.

WHAT’S IN IT FOR YOU?

Over 30 days’ total annual leave? Check!

Uncapped commission? Check!

First class training & development? Check!

International trips abroad for high achievers? Check!

State of the art recruitment tools? Check!

Other Requirements (dependent on job title/experience)

As our new ‘recruitment rockstar’ you will be responsible for attracting candidates and matching them to temporary and/or permanent positions with our client companies. You may also work with client companies, building relationships to gain a better understanding of their recruitment needs and requirements.

In addition, you may be tasked with attracting candidates by drafting advertising copy for use in a range of media, as well as by networking, headhunting and traction through referrals and a network that you will build up over time.

The candidate screening process is vitally important; this is where you will pre-interview candidates, do background checks and finally match them to your clients.

You may also provide ‘consultative advice’ to both clients and candidates on salary levels, training requirements and career opportunities.

For applicants with more experience we are looking for individuals with a solid track record that includes a history of consistent billings, client & candidate retention and mentoring capabilities.

In conclusion, if you think that you are built for success, if you are ambitioushard-working and have the capacity to work towards a ‘long-term goal’ we would like to hear from you TODAY.

Candidates who can start in March/April 2018 will be highly desired.

++ A fantastic way to apply to this role is by playing our ‘online interactive game’. Search: ‘Jonothan Bosworth’ : go to our website and click on the ‘About Us’ page : scroll down to “Big J.B” (our mascot), and click his face! ++

– – – – –

JonothanBosworth[dot]co[dot]uk/joinus

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Recruitment Specialist

Recruitment Specialist | South Staffordshire | Immediate Start | Salary dependant on experience

++ A fantastic way to apply to this role is by playing our ‘online interactive game’. Search ‘Jonothan Bosworth’ – go to our website and click on the ‘About Us’ page – scroll down to “Big J.B” (our mascot), and click his face! ++

– – – – –

Do you need a New Year resolution?

It’s now 2018 and surely you don’t want to continue 2018 in the same fashion you left 2017? Surely you want something, better?!

Maybe you’ve been thinking for a while that you want ‘more’ from your day at work… You’ve been thinking to yourself that there must be a fun environment, where you’ll be challenged daily – but at the same time it’s a place where you’ll feel like a professional – doing important work that has a positive effect on other people’s lives?

If this is so – please read on…

Jonothan Bosworth Recruitment Specialists are looking for Resourcers & Recruiters & Recruitment Leaders, as we embark on an ambitious growth plan that aims to see us double in size, year on year.

As you know already, you spend most of your time awake, at work… so if you aren’t laughing with your peers, if you aren’t motivated by the prospects of the job that you’re in, and if you aren’t growing – both financially and personally, then what are you doing?!

If you live in Birmingham, Wolverhampton, Shrewsbury, Telford, Walsall, Cannock, Stafford, Bridgnorth or any of the other surrounding areas – this could be a great opportunity for you.

Our office is based in the leafy suburb of Codsall, South Staffordshire (a 25-minute train ride from Birmingham New Street or Telford Central; near Wolverhampton).

Individuals with at least 6 months’ prior experience in a sales capacity, whether that be face to face, or telephone based consultancy would be of interest to us.

Jonothan Bosworth Recruitment Specialists plan to double in size, year on year, for the next 5 years, so if you would like to be a part of an exciting and ambitious project, then pick up the phone and give us a call today.

WHAT’S IN IT FOR YOU?

Over 30 days’ total annual leave? Check!

Uncapped commission? Check!

First class training & development? Check!

International trips abroad for high achievers? Check!

State of the art recruitment tools? Check!

Other Requirements (dependent on job title/experience)

As our new ‘recruitment rockstar’ you will be responsible for attracting candidates and matching them to temporary and/or permanent positions with our client companies. You may also work with client companies, building relationships to gain a better understanding of their recruitment needs and requirements.

In addition, you may be tasked with attracting candidates by drafting advertising copy for use in a range of media, as well as by networking, headhunting and traction through referrals and a network that you will build up over time.

The candidate screening process is vitally important; this is where you will pre-interview candidates, do background checks and finally match them to your clients.

You may also provide ‘consultative advice’ to both clients and candidates on salary levels, training requirements and career opportunities.

For applicants with more experience we are looking for individuals with a solid track record that includes a history of consistent billings, client & candidate retention and mentoring capabilities.

In conclusion, if you think that you are built for success, if you are ambitioushard-working and have the capacity to work towards a ‘long-term goal’ we would like to hear from you TODAY.

Candidates who can start by/before February 2018 will be highly desired.

++ A fantastic way to apply to this role is by playing our ‘online interactive game’. Search: ‘Jonothan Bosworth’ – go to our website and click on the ‘About Us’ page – scroll down to “Big J.B” (our mascot), and click his face! ++

– – – – –

JonothanBosworth[dot]co[dot]uk/joinus

CATEGORIES:

Telecommunications Engineer

Telecoms Engineer | West Midlands | Up to £50,000

Jonothan Bosworth Recruitment Specialists are currently looking for a xDSL Hardware Design Communications Engineer

This is a great job opportunity where you will join an innovator in the field of telecommunications, who are in growth mode, have a great reputation and invest in staff development. The successful applicant will be rewarded with a competitive salary together with excellent benefits and you will also have the opportunity to acquire shares in the company.

THE ROLE:

The successful Telecommunications Hardware Design Engineer will join a talented design team working on the development of the organisations communications products, creating specifications and designs, covering the full hardware product development and validation lifecycle.

Our client has a range of existing products, validated for the European

and American markets, and with its own patented technologies – designed to deliver high-speed broadband this represents an excited opportunity.

We are looking for someone to play a lead role working with a team of multiskilled

engineers focused on the design and development of a range of innovative communications products.

This includes complete product design knowledge, high speed digital design including CPU and DDR memory interfaces, high speed communications with telecoms interface knowledge e.g. Gigabit, Ethernet, VDSL & ADSL2.

You should have a good understanding of PCB layout techniques used for high speed design and analogue circuits with good understanding of signal integrity.

Knowledge of Altium CAD tools and SVN will also hold you in good stead.

THE QUALIFICATIONS:

If you have achieved a minimum 2.1 Honours Degree from a top tier

University in Electronic/Electrical Engineering or comparable subject and have

worked for several years on the design and implementation of xDSL systems and are familiar with the standards, tools and techniques necessary to build and debug such systems please apply TODAY!

THE TECHNICAL SKILLS:

– Designs of electronic circuits with various interface e.g. DDR2 memory, Ethernet, xDSL modem technology

– CAD design

– Use of electronic bench tool (e.g. logic analysers, spectrum analysers, oscilloscope)

THE DESIRABLE SKILLS:

– Microcontroller design (e.g. Atmel CAP9)

– xDSL experience

– Access Telecoms background

– Ability to interwork designs with FPGAs

– Hardware simulation tools

If you are an excellent team player, with good communication skills with an attention to detail please APPLY today!

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Technical Architect Wintel

Technical Architect – Wintel / Bristol, Reading, Birmingham, London, Wales, Surrey, Essex, Milton Keynes / Up to £47,000

As Technical Architect you will join a World leader in their field of IT, you will sit within the Project Services Team. The workload covers a wide range of activities from small changes to existing systems to large transition projects. This is an exciting job opportunity to work on a variety of security cleared projects.

Job role:

  • As a Technical Architect you must have proven Wintel design expertise
  • Solid background in Microsoft Server Technologies, to include MS Server (up to 2012), MS Exchange 2013, Active Directory Services along with other core Microsoft Technologies.
  • Have a very high technical competence in Microsoft server infrastructure.
  • Follow and adhere to procedures in the pursuit of day to day work, i.e change control, permit to work and handover to support documentation.
  • Complete work to a high standard to include, the creation and amendment of support documentation.
  • To communicate effectively at all levels including client engagement.
  • To be able to technically lead and mentor junior colleagues

Technical Architect further technical experience:

Solid background in server support and Microsoft terminology and concepts.
Microsoft Server Technologies 2000 to 2008
Microsoft Exchange Server 2000/2003/2007/2010
Microsoft Active Directory
Microsoft Windows Terminal Services
Citrix XenApp 5 onwards
Disaster Recovery of Windows Servers
Virtualisation, VMware ESX Server 3.x and above
Have Industry recognised qualifications, MCP, VCP etc.

Desirable Skills:

2 or more of the following skills set would be an advantage.

– Design Experience.
– Microsoft Clustering.
– Blackberry Enterprise Server. 
– Citrix Server Technologies. 
– Microsoft Virtual Server Hyper-V.
– VMware ESX Server 4.x and above. 
– Backup Technologies – Symantec Backup Exec, Symantec NetBackup, Arcserve.
– Anti Virus software, MacAfee etc.
– Powershell Scripting

***This role has SC clearance as mandatory due to the nature of the work. To apply, you must be willing and able to undergo the UK’s vetting process. Non-UK nationals applying for vacancies where a security clearance is a mandatory requirement, must meet the UK’s 5 year residency criteria in order for their application to be considered. Any person unable to meet these requirements should not apply***
 

If you are interested, please send a copy of your CV to claire@jonothanbosworth.co.uk for more information.

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