Service Desk Analyst

Service Desk Analyst | up to £24,000 | Warwick

Jonothan Bosworth are working with their newest client; a leading provider of managed IT services and support provider, based near Warwick & Birmingham, as they look for Service Desk Analysts with excellent customer services skills, the right technical aptitude and a desire to continue to deliver the outstanding service and support.

THE BASICS:

The ideal Service Desk Analyst will undertake a range of 1st & 2nd line ITIL aligned activities as part of a team to support customers and end-users by providing general advice and guidance; Answering telephone calls, monitoring emails and logging tickets to agreed SLA’s.

If you have experience of completing incidents, service requests and other defined activities and (potentially) working from specific customer site with a consultative approach which may include lifecycle support, event triage and resolving subsequent issues within agreed parameters, then you are likely to receive an immediate interview request.

THE SKILLS:

We are looking for confident, pro-active individuals, experienced working under pressure in a fast paced environment – ideally with MS Certificate(s) and have worked within a multi client Managed Service Provider environment.

Individuals with knowledge of MS Office 365 ApplicationsITSM tool experience (i.e. Service Centre/Remedy) and knowledge of Windows 7, 8 & 10, Windows Server 2008 / 2012, 2016, Mac OSX. If you also have Mobile Device Configuration knowledge coupled with a basic understanding of setting up and maintaining users and managing permissions and Anti-Virus software/Anti-Spam solutions, are likely to be of interest to this organisation.

If you have experience supporting Network technology e.g VPN. TCP/IP coupled with a basic understanding of setting up and maintaining users and managing permissions and basic understanding of Anti-Virus software/Anti-Spam solutions, this will be highly desirable.

THE CONCLUSION:

If you are a strong communicator; confident and a pro-active self-motivated person, able to work in a fast-paced environment : follow processes and procedures correctly with minimum oversight, prepared to work differing shift patterns including occasional evenings and weekends and experienced in dealing with technical hardware and software incidents, we’d like to speak with you TODAY.

Please contact Jonothan Bosworth Recruitment Specialists for more information.

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Security Consultant

Security Consultant | Field Based | up to circa  £85,000

(Risk, Audit & Compliance)

Jonothan Bosworth Recruitment Specialists are currently looking for another Information Security Consultant who can ‘hit the ground running’ and join our client; an award-winning information security consultancy, as they plan on expanding into European markets.

++ This role will suit someone looking for a varied role; filled with exciting new challenges, working a dynamic, specialist risk & compliance team, with a solid work history in Information Security; having delivered tangible results for Enterprise level organisations ++

THE POTENTIAL INTERVIEW TIME SLOTS:

Thursday 21st June and Friday 22nd June will work well for telephone interviews

Monday 25th June through Wednesday 27th June will work well for face to face interviews (and telephone)

THE BASICS:

Our client; a highly regarded security consultancy, operating at the highest accredited level attainable, with a world class reporting and analysis platform : operating across multiple commercial sectors with an impressive portfolio of high profile clients are looking for another senior Security Consultant; as they continue to grow this exciting team and division.

THE ROLE:

This role will suit an experienced Information Security Consultant looking for a new opportunity to deliver high quality consulting advice and services : with a focus on cyber risk assessment and analysis.

You will work as a stand-alone consultant and as a part of a wider delivery team (with support of the wider security team where required) and implement Information Security, Governance and Risk Management processes and solutions : delivering software implementation services.

Weekly team calls, and monthly face to face meetings will help to set the tone and agenda, where ideas and information will be shared. Although travel is involved with this role the working hours will be 9.00am : 5.30pm.

As the Audit, Risk & Compliance Specialist, you will provide full lifecycle Information Security Consultancy across multiple security standards and security maturity models, from the initial consultation and pre-sales phase to the delivery; including full lifecycle implementations (or part implementations) for Cyber Essentials, NCSC 10 Steps to Cyber, SANS Top 20, ISO27001, PCI DSS and NCSC Security projects.

THE QUALIFICATIONS:

Our client is expecting to see certifications such as: CISSP, ISO27001 Lead Auditor, CCP Senior / Lead IA Architect / SIRA / IA Auditor, PCI QSA or PCI DSS or CISMP or CISM : but the application and experience you possess in utilising your skill-set will hold more weight than the qualifications alone.

THE ADDITIONAL EXPERIENCE:

Individuals with a degree level education, and can identify and refer revenue generating opportunities, coupled with a high level of consultancy experience; whilst being able to demonstrate extensive knowledge and success with delivery of…

Customer business transformations.

Managing customer engagements.

Thought leadership.

Assessment and implementation of Information Security solutions.  

…are likely to receive an immediate interview request.

THE CONCLUSION:

If you are a subject matter expert who can provide sound and pragmatic advice and demonstrate how cyber risks can be managed and mitigated, whilst forging innovative and lasting solutions to client issues and challenges then please apply TODAY.

Contractually you’ll be based from home or on the field, or from our clients’ Gloucestershire location and expected to travel to client locations (dependent upon client and project demands).

Contact Jonothan Bosworth Recruitment Specialists for more information and immediate consideration.

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Supply Chain and Merchandising Systems Manager

Supply Chain and Merchandising Systems Manager | London | Up to £43,000

Jonothan Bosworth Recruitment Specialists are currently looking for a Supply Chain and Merchandising Systems Manager to work with a national, iconic brand and join a friendly and welcoming team to drive system improvements and deliver practical solutions via detailed understanding of stock management and supply chain data systems & processes.

If you are an avid & proactive ‘problem solver’ with solid technical knowledge around database, SQL and supply chain systems, with an ability to communicate with key stakeholders across the business and react & respond to all stock management and merchandising system requirements, we’d like to hear from you TODAY.

The Supply Chain and Merchandising Systems Manager will demonstrate working knowledge around SQL, SSIS, and Microsoft packages and have a demonstrable understanding of database administration.

This job role comes with 3 direct reports who will work alongside you to develop, manage and implement efficient, structured and reliable central tools and data sources to meet the requirements of the business. You’ll be a key stakeholder in decision making, relating to all stock management processes and needs too.

THE PRE-REQUISITES:

If you can design and build stock management tools for use by buyers and merchandisers; design solutions to collect, collate, store and access all required stock data in a robust, automated way, and provide regular reporting on stock, sales and availability we’d like to hear from you today.

Individuals who can gather and interpret complex data to make key business decisions and identify opportunities : while working with IT functions to outline and own database management and house-keeping to ensure efficient use of server capacity and space and optimise system(s) efficiency will be held in high regard.

THE INTERVIEW PROCESS:

Face to face interviews will take place on Tuesday 19th June & Thursday 21st June in Central London.  There may be a second, final second stage interview during the month of June.

THE CONCLUSION:

Candidates with a thorough understanding of the principles of retail stock and range management, coupled with a broad understanding of database administration and a strategic approach to the integration of data across multiple systems and platforms – including people management and team development skills – should apply ASAP for the opportunity to join a national, iconic brand.

If you are interested, please send a copy of your CV to Jonothan Bosworth for more information.

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3rd Line Field Engineer

3rd Line Field Support Engineer | London | £35,000 – £40,000

++ Candidates in a position to interview with 48 hours notice and are in a position to start within 30 days of an offer will have a competitive advantage ++

Jonothan Bosworth Recruitment Specialists are currently looking for an experienced 3rd Line IT Field Support Engineer looking to a great opportunity, working with clients predominantly based in Mayfair & the City.

If a career in the fast paced nature of Hedge Fund Technology & Financial Services excites you, please apply today.

Our client is a leading global IT Managed Services Provider, and due to continued expansion have the exciting opportunity for a 3rd Line Field Engineer to join their dynamic team.

You will be supporting financial services clients predominantly at client offices across Central London, including Hedge Funds and Private Equity Firms. The demand for the highest levels of support and the ability to work well under pressure both individually and as part of a support team will hold you in good stead.

THE KEY RESPONSIBILITIES:

The ideal 3rd Line Field Support Engineer will support and maintain server, desktop and/or network infrastructure for multiple high profile financial service clients. The role is a split between BAU and project work for both existing and new business clients.

THE BASICS: 

Individuals who can provide 2nd/3rd line support on desktop infrastructure and Microsoft Servers, and implement new server and desktop technologies, whilst managing implementation of hardware/software related projects will be considered.

In addition, knowledge around network technologies such as LAN/WAN, DNS, DHCP, TCP/P, and ability to work some out-of-hours weekend telephone support via the on-call rota is likely to result in an interview request.

THE REQUIREMENTS:

  • Several years demonstrable 2nd/3rd line support experience in a similar role, ideally with financial services sector exposure.
  • Experience working for a Managed Services Provider (MSP).
  • Proven detailed knowledge and experience with Microsoft Server, Active Directory & Microsoft Exchange technologies.

THE CONCLUSION:

If you can build and configure Windows 2008 and 2012 Server and Exchange 2010, 2013 and Office 365, have had exposure to a Virtual Environment (VMware, HyperV), coupled with Market Data Knowledge, Tape and Internet Backup Utilities and Network Topologies, then please apply today.

Anyone with complex routing, Cisco IOS, SAN, SQL, Citrix XenApp, Xen Desktop & Mac OSX knowledge is likely to receive an instant interview request.

Please contact Jonothan Bosworth Recruitment Specialists ASAP for immediate consideration.

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This role is an 8.5 hour shift (excluding meal breaks) between 7.30am and 7.30pm, Monday through Friday.

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Software Developer

Software Developer | North London | up to £50,000

Jonothan Bosworth Recruitment Specialists are currently working with their newest client; a leading utilities provider based in London as they seek the services of an experienced Software Developer to join their systems development team in the planning, development and testing of their ‘OnTrack’ system and associated applications.

If you have experience with front & back end web application technologies: Angular (2+), Node JS, RDBMS and NoSQL with working knowledge of PHP, HTML, CSS & JavaScript frameworks, we’d like to hear from you today.

THE INTERVIEW

Our client is keen on securing the right individual as soon as possible and have availability to interview ASAP.

THE CURRENT INTERVIEW TIME SLOTS:

Telephone Interview (30 minutes)

Wednesday 6th June: Anytime

Thursday 7th June: 12.30pm+

Friday 8th June: 9.30am : 1.30pm and 3.30pm : 5.30pm

Face To Face Interview (60 minutes)

Friday 8th June: 10.00am : 4.00pm

Monday 11th June: Anytime before 2.30pm

Tuesday 12th June 10.00am : 1pm and 4.00pm onward

THE ESSENTIALS:

As Software Developer, you will work with the Systems Architect and other technical team members to develop applications, system requirements and specifications.

Software Developers are required to have solid experience of JavaScript and similar toolsets coupled with advanced knowledge of Web Development Frameworks, manage source code using the specified management tools (Git); work with QA Test and Business Analysts to quality check developed applications, use Jira to manage work as part of a Scrum methodology and create and integrate Web APIs (RESTful and SOAP).

THE ADDITIONAL REQUIREMENTS:

You will provide System and iOS App support to business and customer end-users when required, and occasionally liaise with internal IT; co-ordinating issues through to resolution.

THE DESIRABLES:

If you have working knowledge or exposure to PHP (ideally Symfony / Doctrine 1 / 2) or have experience of AWS (Amazon Web Services), coupled with experience working in Unix / Linux environments and/or with knowledge of IT networking then you are likely to receive an immediate interview request.

THE CONCLUSION:

Software Developers with excellent interpersonal and communication skills and an ability to analyse, process and implement continuous improvement in conjunction with the technical proficiencies mentioned above, will be highly desired.

Our client is keen on securing the right individual as soon as possible and have availability to interview ASAP.

Please contact Oscar at Jonothan Bosworth Recruitment Specialists for more information.

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Developer

Full Stack Developer | up to £50,000 | Cheshire

++ Developers with solid programming knowledge and also Zend Framework and/or Symfony exposure / experience are likely to receive an immediate interview request ++

Jonothan Bosworth Recruitment Specialists are currently working with one of its newest clients; a multi award-winning lifestyle brand who are now embarking on their next phase of expansion. They currently lead the market in putting their customers first and developing incredible products & services.

As the Full Stack Web Developer / PHP Engineer, you will be working on our clients’ e-commerce platform. This is an ideal job opportunity for an experienced and talented developer looking for their next challenge.  The role requires drive, commitment and passion in becoming a key part of a multi-national, multi-store platform organisation.

THE PRE-REQUISITES:

If you have several years development experience using PHP with experience using MySQL and deploying to cloud systems (e.g. Amazon Web Services) : with knowledge and practice of PHP Frameworks, Object Oriented Design patterns and principles (hands-on experience of Magento preferable), you will be highly desired.

An understanding of MVC and Design Patterns having worked in an Agile team, coupled with an ability to develop, debug and optimise complex PHP web applications is also important.

THE TECHNICAL SKILLS:

As a Developer with full stack capability, your expertise will be vital in delivering the future strategy of the business. You will provide daily technical support for the e-commerce, including troubleshooting and debugging issues, whilst maintaining system protocols; server deployment, upgrades and version release management.

If you have worked with cross functional teams to support customer requests, troubleshoot, research and analyse issues to solve problems and have written and modified scripts for systems monitoring, we’d like to hear from you today.

Developers who have worked in fast paced, highly commercial environments and can focus on site speed and scalability to provide the best possible customer experience are likely to receive an immediate interview request.

THE CONCLUSION:

If you have strong oral, written and communication skills as well as a solid work history operating as a Full Stack Developer, living near or around Liverpool, Warrington, Chester, Northwich, Manchester or the surrounding towns / cities, this should be a good job opportunity for you.

We are looking for Junior and Mid/Senior Developers, and the salary ranges from £30,000 – £50,000

Please contact Jonothan Bosworth Recruitment Specialists for more information.

++ Developers with solid programming knowledge and also Zend Framework and/or Symphony exposure / experience are likely to receive an immediate interview request ++

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Remedy Support Analyst

Remedy Support Analyst | M4 Corridor | Up to £55,000

Jonothan Bosworth Recruitment Specialists are currently looking for a Remedy Support Analyst.

You will be part of a fast growing, pioneering working environment as they expand their capabilities to meet client demand.
 

As Remedy Support Analyst you will join a team based in various locations along the M4 Corridor, can be based out of one of the following locations, however can work from home – Bridgend, South Wales | Reading | London | Birmingham | Bristol.

This is an exciting and varied job role where you are required to maintain the BMC Remedy v9 ITSM solution that includes multiple environments, interfaces and client customisations.

This position offers a competitive compensation package with opportunities for growth and professional development, remote working are offered as part of this job role as well as other excellent benefits including pension and share purchase matching schemes. 

Remedy Support Analyst job role:

Your responsibilities will include troubleshooting and resolving incidents and defects, providing support for various environments including development and production.

You will have experience in producing recommendations for complex resolution of issues, investigating problem tickets and performing environment maintenance, deploying releases and supporting patching etc.

You will also be required to provide on call support as part of a rota.

Job pre-requisites:

You will be expected to demonstrate hands-on experience in Remedy and Atrium Orchestrator, troubleshooting performance issues and have good understanding of IT infrastructure together with a strong understanding of Remedy ITSM’s underlying database structure, including data model, code customisation, and integration.

Experience in solving the problems related to Incident/Problem processes or environment is essential along with the ability to fulfil service requests and changes, such as SRD and SLA creation.

Proficiency in design and development of Remedy APIs (Java based) would also be advantageous. 

***This role has SC clearance as mandatory due to the nature of the work. To apply, you must be willing and able to undergo the UK’s vetting process. Non-UK nationals applying for vacancies where a security clearance is a mandatory requirement, must meet the UK’s 5 year residency criteria in order for their application to be considered. Any person unable to meet these requirements should not apply***

M4 Corridor | Bridgend, South Wales | Reading | Slough | London | Birmingham | Bristol | Remote | Home working

If you are interested, please send a copy of your CV to Claire at Jonothan Bosworth for more information.

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IT Project Manager

IT Project Manager | up to £435/day | London

Jonothan Bosworth Recruitment Specialists are currently looking for an IT Infrastructure Project Manager with experience of supporting moves to ‘agile working’ environments to aid our key client, based in Central London, as they continue to undertake a major transformation project.

THE BASICS:

We are looking for someone experienced enough to ‘raise the bar’ significantly on the governance side of things, whilst identifying where existing supplier support arrangements are inadequate; helping to procure new suppliers : simultaneously managing dependencies between infrastructure projects and other programmes.

THE BACK GROUND:

IT Project Managers who can define the infrastructure programme and deliver an infrastructure platform that will support agile working, CRM, cloud migration and other vital processes will be of major interest.

Many of the projects that you will be working on are dependencies for the rollout of new desktop and mobile devices, Windows 10, Office 365 and Skype for Business (Agile Programme) and a new Customer Contact Management platform (CRM Programme).

THE SKILLS:

Individuals with server, application and desktop virtualisation knowledge around: Citrix replacement with VDI, Citrix Upgrade v7 (to include: remediation & capacity increase and Sophos Anti-Virus upgrade should apply TODAY.

Expertise around domain migration; mobile phone migration (domain and Airwatch) and profile migration will hold you in good stead, as will previous work around multiple website location Wi-Fi replacement & Meraki Switch replacement for CFR. You will be involved with data loss prevention and the backup server refresh on production datacentre(s) as well as ITT (invitation to tender) work around: Mobile Phone Airtime & ADSL. 

THE ADDITIONAL STUFF:

VPN re-design for remote site(s), Cyber Essentials, Security Scanning Solutions as well as remediation work around the Network, AD & telephony audit is important; so too is an understanding of the inner workings of A/V for meeting rooms.

THE CONCLUSION:

This is a multi-faceted, project – part of a wider programme that will both challenge and excite you in equal measure.  If you are immediately available to interview and can commute to Camden, North London, please contact Jonothan Bosworth Recruitment Specialists TODAY.

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Java Developer

Software Developer | £30,000 – £50,000 | West Yorkshire

++ We are looking for Java Developers with Java 8 exposure who have experience of managing projects from the ‘ground up’  who are well versed in ‘requirements gathering’ in terms of the ongoing management of internal customers & stakeholders throughout the end to end development process ++

Jonothan Bosworth Recruitment Specialists are currently looking for Software Developers to implement and integrate new systems (web and standalone applications) in a bid to aid our key client who are based in West Yorkshire, as they continue to grow organically and increase their service offering.

The ability to work from home is also an option.

THE BASICS:

As the Software Developer you will be designing, building, testing and implementing applications, using cutting edge technologies; working on both generic products and bespoke solutions. You’ll be working on new software development projects which will see you actively engage and work collaboratively with the whole business, in a fast paced but relaxed environment.

THE KEY SKILLS:

Developers with several years proven track record around using technologies such as: MVC Frameworks, Java, CSS, JQuery / AJAX & additionally, any exposure to Javascript will be sought after.

Any exposure to: Tomcat, Weblogic and/or Jboss will also be held in high regard.

THE OTHER STUFF:

You will be given the tools to work autonomously whilst being supported by the wider team; maintaining data integrity and security, whilst testing web systems for compatibility in all manner of browsers.

Developing, implementing and testing databases for our clients’ systems and web sites & portals will make up part of your day to day activity, so if you can work under your own initiative; and are able plan & implement methods of deployment for new developments we’d like to hear from you TODAY.

THE DESIRABLES:

Software Developers with experience and/or exposure to: Learner Management Systems (LMS) (e.g. Blackboard, Moodle), xAPI (tincan), RESTful web services, Linux server administration, Hibernate and MySQL are likely to receive an immediate interview request.

THE CONCLUSION:

We are looking for individuals who have an eye for adding value; willing to embrace ongoing support from the entire business and who are looking for a healthy work-life balance.

Software Developers who can contribute to cross-function projects and issues; agree, monitor and manage personal achievements and collaborate positively with colleagues across the businesses should APPLY.

Please contact Kim Tomlinson at Jonothan Bosworth TODAY, for more information.

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Systems Engineer

Systems Engineer | London | up to £50,000 + bonuses

Jonothan Bosworth Recruitment Specialists are working with a forward thinking, dynamic and exciting IT Service Provider based in East London.

We are looking for an experienced, hands-on Microsoft Systems Engineer to join a fast-paced environment, where you will be responsible for providing technical & project services; delivering high quality solutions : whilst troubleshooting and resolving networking & system issues.

THE BASICS:

If you can configure, optimise and maintain customer servers, systems & applications, whilst identifying opportunities to improve customer environments in conjunction with your technical colleagues to produce and develop standards framework documentation for new and emerging technologies we’d like to hear from you today.

The ideal Systems Engineer will be passionate about technology and possess an in-depth understanding and experience of Microsoft at Systems Engineer level, including Windows Server, Active Directory, System Center, Office365 and Azure. Engineers who can produce and maintain detailed technical documentation, with solid stakeholder management skills, and an ability to communicate technical solutions to different audiences, with a good understanding of ITIL Framework and Project Management principles are going to be of interest.

THE TECHNICAL SKILLS:

If you have Citrix XenApp & XenDesktop and/or NetScaler implementation and support experience, as well as Cisco (or similar) networking experience coupled with a knowledge of other Private and Public Cloud solutions : (VMware, AWS) – Microsoft technologies – SQL, Exchange, PowerShell as well as scripting and Microsoft, Citrix, Cisco or VMware engineer-level certifications you are likely to receive an immediate interview request.

THE OTHER STUFF:

You will work from our clients’ head office in London; there may be some travel to client sites around London, and very occasionally, (paid) travel around the UK and/or Europe, but this is rare. 

THE BENEFITS:

Our client offers great additions to your basic package, such as online training subscription and all training/exams, access to test licenses : a tailored career progression plan, monthly company-wide social events, a company pension as well as other great benefits discussed at offer stage and beyond.

THE CONCLUSION:

If you are looking for a refreshing change of scenery – working in a fun, but challenging environment where you will be given the tools to help unlock your full potential, please contact Jonothan Bosworth Recruitment Specialists TODAY.

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